Innovint LLC
AI-Powered Communication & Outreach Solutions
We help businesses stay connected with their customers through timely, personalized SMS and email communications across new home sales and residential internet services.
New Home Sales Follow-Up
Innovint LLC operates a follow-up messaging platform for new home builder sales teams. When prospective home buyers visit a model home community and express interest in receiving follow-up communications, our platform sends personalized SMS text messages on behalf of the sales professional they met with.
Messages include helpful information such as community updates, available home inventory, pricing information, and appointment reminders. Our goal is to provide timely, relevant communication that helps buyers make informed decisions about their new home purchase.
Personalized Follow-Up
Messages come from the sales professional you met with at the model home, tailored to the communities and homes you expressed interest in.
Low Volume
We respect your time. Expect no more than 4 messages per month, with relevant updates about your home search.
Easy Opt-Out
You can stop receiving messages at any time by replying STOP. Text HELP for assistance. No questions asked.
Sample Messages
Follow-Up Message
“Hi Sarah! This is Brian with Innovint LLC. It was great meeting you at Hopewell today. I wanted to let you know we just released new pricing on the Elm floor plan you liked. Would you like to schedule a time to discuss? Reply STOP to opt out. Msg&data rates may apply. Terms: https://followup.homesurge.ai/terms Privacy: https://followup.homesurge.ai/privacy”
Community Update
“Hi Mike! This is Brian with Innovint LLC. Just wanted to share that the community you visited has 3 new move-in ready homes available. Want to take a look this weekend? Reply STOP to opt out. Msg&data rates may apply. Privacy: https://followup.homesurge.ai/privacy”
Residential Internet Upgrade Notifications
Innovint LLC also provides outreach and scheduling services for residential fiber internet providers. We contact existing fiber internet customers to notify them about available network upgrades, coordinate upgrade appointment scheduling, and provide service-related updates.
Messages are sent to existing customers who have opted in to receive communications about their internet service. Our goal is to ensure customers are informed about upgrade availability and can easily schedule convenient appointment times.
Upgrade Notifications
We notify you when faster internet speeds or newer fiber technology becomes available in your area.
Easy Scheduling
Schedule your upgrade appointment at a time that works for you. We'll coordinate with the service team on your behalf.
Easy Opt-Out
You can stop receiving messages at any time by replying STOP. Text HELP for assistance. No questions asked.
Sample Messages
Upgrade Available
“Hi James! This is Innovint LLC on behalf of your internet provider. Great news — a faster fiber plan is now available at your address. Would you like to schedule a free upgrade? Reply STOP to opt out. Msg&data rates may apply. Privacy: https://followup.homesurge.ai/privacy”
Appointment Reminder
“Hi Lisa! Reminder: Your fiber internet upgrade is scheduled for tomorrow between 9am-12pm. A technician will arrive at your home. Reply STOP to opt out. Msg&data rates may apply. Privacy: https://followup.homesurge.ai/privacy”
How We Collect Consent
We only send messages to individuals who have given their express consent to receive SMS communications. Consent is collected through the following methods depending on the program:
New Home Sales
- 1. In-Person Visit: A prospective buyer visits a model home community.
- 2. Verbal Consent: The sales professional asks if they'd like follow-up messages.
- 3. Consent Recorded: Consent is logged in our CRM with name, number, date, and location.
- 4. Confirmation: An initial message confirms frequency, rates, and opt-out instructions.
Internet Upgrades
- 1. Existing Customer: You are an active fiber internet subscriber.
- 2. Widget Opt-In: You provide your phone number and consent through our website chat widget.
- 3. Consent Recorded: Your opt-in is logged with timestamp and consent language.
- 4. Confirmation: An initial message confirms the program, frequency, rates, and opt-out instructions.
Opt-Out & Help
To Stop Receiving Messages
Reply STOP to any message at any time. You will receive a one-time confirmation and will not receive any further messages from us.
To Get Help
Reply HELP to any message, or contact us at support@innovint.us. You can also call us at (470) 839-2021.
By consenting to receive messages, you agree to our Terms of Service and Privacy Policy. Message frequency varies, up to 4 msgs/month. Message and data rates may apply.